Claims submission process is closed on 3rd January 2021.
However, Applicants can perform any pending additional authentication.
Frequenlty Asked Questions
| S. No. | Questions | Responses |
|---|---|---|
| 1 | Location of Application Centres | Bangalore One, Karnataka One, Atal Janasnehi Kendra (AJSK) & Common Service Centres (CSC) or through Online anywhere. |
| 2 | What is Additional authentication and why it is required? | The claim submission process is made liberal to facilitate depositors to file their claims easily within the prescribed One month period. But, additional authentication of the claimants is necessary before transfer of the approved claim amount to his / her account. However, just because the additional authentication is required it does not make the claim application as incomplete. An additional period of two months is given for Additional Authentication i.e. upto 24-02-2021, through online application software. Claimants who have not been able to complete additional authentication through online within 24-02-2021, would be permitted to do the same by coming to the O/o Competent Authority. However, those who have completed additional authentication through online within 24-02-2021, would not be required to come to the O/o Competent Authority. |
| 3 | Who requires Additional Authentication and how to know about the same. | The additional authentication is required for depositors who have filed online claim application based on Aadhaar OTP or UTR number for Rs. 1/- transfer from Non-IMA linked bank account. It is not required for depositors who have filed online claim application based on Aadhaar Biometric or UTR number for Rs. 1/- transfer from IMA linked bank account. The acknowledgement issued to the applicant on the submission of the online claim application would clearly show in the remarks about those applicants who require additional authentication. If NO such remark is there, it means that applicant does not require additional authentication. |
| 4 | How to do additional authentication | Follow the steps regarding this which are given in the User Manual available on the website. |
| 5 | Is there a way to check whether Claim is filed correctly and verified successfully. | Click on the menu button "Online Claim Information" at the home page of the website "imaclaims.karnataka.gov.in" and choose "Know your claim status" option, to know about these information about your claim. |
| 6 | How do I correct the bank account information which was submitted while filing online claim. | If the bank status verification on the above mentioned link shows "Failed" as hyperlinked text, then they can submit their correct bank account details through aadhaar authentication by clicking on the hyperlinked text. Those doing this process online, will be required to login using their user credentials obtained at the stage of filing online claims. Others who do not have access to online facility, may approach any Government Service Kiosk like BangaloreOne, KarnatakaOne, CSC etc., |